GasGenix respects the privacy of users and complies with applicable regulations. Our Privacy Policy outlines what information we collect, how we use it, and when we disclose it to others. We assure that personal data is secure with us, and our Privacy Policy is regularly updated and improved. You can always review the latest version of the Privacy Policy on our website gasgenix.com. This Privacy Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR). Below, we present the principles of processing your personal data and your rights.

Privacy Policy consists of the following parts:

       Basic information regarding the processing of personal data by GasGenix (GDPR).

       Cookie Policy.

I. BASIC INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA BY GASGENIX.COM (GDPR)

Data Controller:

GasGenix sp. z o. o. with its registered office in [CITY], address: [STREET, POSTAL CODE], entered into the National Court Register kept by the [COURT NAME] under KRS number [KRS NUMBER], NIP [NIP NUMBER], REGON [REGON NUMBER], hereinafter referred to as “GasGenix”.

Contact details:

Email address: office@gasgenix.com, or correspondence address: GasGenix Sp. z o. o., [STREET, POSTAL CODE, CITY].

Data Protection Officer:

Contact the Data Protection Officer (DPO) by email at: office@gasgenix.com, or by correspondence at: Data Protection Officer, GasGenix Sp. z o. o., [STREET, POSTAL CODE, CITY].

Purposes and activities related to processing your data by us:

Your personal data is processed based on Article 6(1) of the GDPR for the following purposes:

       Creating a user account; providing data is voluntary but necessary to create an account;

       Managing the account, ensuring service, transactions, and resolving technical issues;

       Fulfilling a contract or order concluded between GasGenix Sp. z o. o. and you;

       Subscribing to the newsletter after giving voluntary consent to receive commercial information;

       Enabling the provision of services electronically and full use of the Online Store, including making payments and transactions;

       Handling inquiries addressed to us, e.g., through the contact form;

       Conducting marketing activities;

       Analysis, statistics, and archival purposes (e.g., preserving correspondence);

       Saving data in cookies files, collecting data from websites and mobile applications;

       Establishing, investigating, and defending claims in case of mutual claims.

Recipients of your personal data:

Your personal data may be disclosed to:

       Individuals employed by the Company, authorized to process data as part of their duties;

       Upon request from public authorities or in case of legal proceedings before a court;

       Entities authorized under a data processing agreement, e.g., external companies supporting GasGenix Sp. z o.o. in maintaining services such as transportation, legal, financial, IT support.

Data retention period for your personal data:

In accordance with Article 5(1)(e) of the GDPR, personal data must be stored in a form that allows the identification of the data subject for no longer than is necessary for the purposes for which the data are processed.

Your rights related to the processing of personal data:

You have the right to: a) access your personal data, correct them, restrict processing, or delete them; b) data portability, meaning the right to receive your personal data provided to us in a commonly used, machine-readable format and to transmit those data to another controller; c) withdraw any previously given consent at any time; d) lodge a complaint with the supervisory authority for personal data protection if you believe that the processing of your personal data violates the GDPR. The supervisory authority in the territory of the Republic of Poland is the President of the Office for Personal Data Protection (ul. Stawki 2, 00-193 Warsaw).

Right to object:

You have the right to object to the processing of your personal data for direct marketing purposes, including profiling, at any time and without giving any reason. If you object, your personal data will no longer be processed for marketing purposes.

In other situations where the processing of personal data is based on our legitimate interests, you also have the right to object. In such cases, it is necessary to justify your specific situation. Upon receiving an objection, we will cease processing your personal data unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.

Types of processed personal data:

The scope of processed personal data depends on the relationship you have with our company. For customers, we process data such as: first name(s), last name, contact details (phone number, email address, residential address, correspondence address), gas installation address, identification numbers, and other information obtained as a result of order fulfillment. In the case of contact through an electronic form or email, the scope of data may vary. We apply the principle of data minimization and process only the information that is necessary for the fulfillment of specific purposes.

II. COOKIE POLICY

General information about cookie files:

During your visits to our websites, we use cookie files that we store on your end device (computer, smartphone, tablet). Cookie files contain data used, among other things, to remember preferences and customize our websites to your needs. They allow us to analyze data about our store, enabling us to improve and tailor it to customer expectations. We use this information solely for statistical analysis. Some functions of our websites may not work properly if you do not consent to the use of cookie files.

Types of cookie files:

Storing cookie files does not interfere with your device or the software installed on it. We use two types of cookie files:

       Session cookies – temporary files stored on your device until you log out or leave the website. After closing the browser, the cookie files are deleted.

       Persistent cookies – stored on your device until you delete them or for a set period of time. They allow for recognizing your browser during subsequent visits to the website.

Cookie files serve various purposes, including technical (essential), analytical, functional, and marketing. We describe their detailed characteristics below.

How to refuse consent for installing cookie files in your browser?

Internet browsers typically accept cookie files to enhance user convenience. However, there is an option to change browser settings to block the installation of cookie files.

a) In Internet Explorer: From the menu, select “Tools/Internet Options,” go to the “Privacy” section, then click “Advanced” and disable cookie files.

b) In Mozilla Firefox: From the menu, choose “Tools,” then “Options,” and specify the privacy level in the “Privacy” section.

c) In Google Chrome: Click on the menu on the right side, select “Settings,” go to “Advanced,” and choose “Cookie settings.”

d) In Opera: From the menu, select “Tools,” then “Preferences,” go to “Advanced,” and then “Cookies.”

e) In Safari: Choose “Safari” in the menu settings, go to “Privacy & Security,” and then select “Block Cookies.”

In other browsers, the options to disable cookie files can be found in the “Tools,” “Options,” or similar sections. However, it is important to note that completely disabling cookie files may make it difficult or even impossible to use our website.

Changing Preferences:

You can change your cookie preferences on our website at any time by visiting: gasgenix.com

Changes to the Cookie Policy:

If our Cookie Policy undergoes any changes, you will be notified via a pop-up banner on our website or through other means. You can also review the current Cookie Policy by visiting our website and clicking on the relevant link.

Contact:

 

For any inquiries regarding the Cookie Policy, please contact our Data Protection Officer at: office@gasgenix.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select „Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.